HELP DESK

Placing an Order

• How do I place my order?
• How can I be sure I'm ordering the right product?
• Can I get a price quote before I place my order?   
• How will you ship my order?
• Is it safe to shop online on your website?
• Can My Postcard Printing refuse an order?
• How do I track the status of my order?

Turnaround Time

• What is turnaround time?
• What is your regular turnaround time?
• When does my turnaround begin?
• Is Shipping Time included in the Turnaround Time?
• How do I ensure a fast turnaround time?
• Can you guarantee a turnaround time?


Order Change and Cancellation

• Can I change my order after it has been submitted?
• How do I change or cancel my order?
• Can I cancel my order?
• How do I cancel my order?
• What if there are pricing errors on your site?


Billing & Payment

• What forms of payment do you accept?
• What information is required for payment?
• Why does the billing address have to match with the credit card company's records?
• When will my credit card get charged?


Privacy & Security

• Is it safe to shop online on your website?
• How is my personal information secure?
• Do you give out or sell my information to third parties?
• What is your commitment to my privacy?